- Tenants/Owners-Please be aware of a change in our after hours emergency services. Please dial 951-639-8708 and you will be directly connected to an on-call staff member. You can still access after hours support by going through our main menu, Dial 2, then 1 or extension 3000. IMPORTANT REMINDER: Messages left in the S&L General mailbox after business hours cannot be responded to until the next business day.
- Tenants/Owners-Our new client portal is up and running! Through the Rent Cafe Portal, tenants can pay rent, check on their accounts and place maintenance requests. Owners can view invoices, pay vendors and view owner ledgers. Owners and tenants should have receive emails with registration instructions. Each tenant and owner portal is unique to your property and cannot be seen by anybody else. As with any new system, there are still a few procedures and functions we are working to optimize so please be patient with us while we polish up Rent Cafe for your ease of use.
- Tenants-Summertime, vacations, schools out and traveling are just around the corner. If you know you will be gone for an extended period of time (more than a week), contact our offices and give us a heads up in case we need to contact you while you are gone. If you will be gone from the property for more than 2 weeks, you can arrange to have your property checked on while you gone and leave posted dated rent checks with us if you are not on auto-pay. REMEMBER: House sitters are NEVER a good idea, regardless of their relationship to you while you are gone and strongly discouraged. Pursuant to your lease, your are solely responsible for all damages and repairs as a result of any visitors or guests staying at your property. DON’T TAKE THAT CHANCE!
- Owners-If you plan on traveling this summer, or will be out of reach for extended periods of time, please contact our offices or email us and let us know. If you don’t have an emergency point of contact on file, it is very important that we have a name, email and number of a responsible adult (preferably someone local) that can act on your behalf should an emergency issue come up with your home. Unless it is an immediate threat to the safety of your tenants or a significant habitability issue, S&L cannot take action without an approval from you or a designated point of contact.
Frequently Asked Questions: ” I evicted a non-paying tenant from a specific unit (I own a 10 unit building). The eviction went through and he was locked out. But he keeps coming around the common areas, hanging out and seemingly causing problems out of spite. If he was evicted from a specific unit only, what are my rights?”
The law recognizes that whether it be a single family unit or a multi-family, once an eviction has been completed the evicted tenants are guilty of trespassing if they return without your permission, consent or at the invitation of a current resident. In your case, the common area’s of your property are part of the rental property for which he was evicted. Document in pictures and in writing this tenant and contact local law enforcement and have them picked up for trespassing.